Privacy Policy

Privacy policy 鈥 魅影直播app下载安装最新版本2023 Ltd

Last updated: November 3rd, 2025

We take data protection seriously and maintain enterprise-grade security standards to protect your information.

At a Glance

We only collect the data we need to deliver and improve 魅影直播app下载安装最新版本2023's AI-powered copywriting services.

We don't sell your data, we don't train AI models on your content, and you have full control over your information.

To access, delete, or export your data - email support@ocula.tech.

1. Who We Are

魅影直播app下载安装最新版本2023 Ltd ("魅影直播app下载安装最新版本2023", "we", "our", "us")

馃搷 Murray House, 4鈥5 Murray Street, Belfast, BT1 6DN, United Kingdom

We are the Data Controller for personal data processed through our website, platform, and related communications.

If you're in the EU, you can contact our EU Representative at support@ocula.tech for GDPR-related requests.

2. Definitions

For clarity, here's what we mean by key terms used in this policy:

  • Account: Your unique login credentials to access 魅影直播app下载安装最新版本2023's services

  • Personal Data: Any information that relates to an identified or identifiable individual

  • Product Data: Your product catalog information, SKUs, brand guidelines, and descriptions uploaded to 魅影直播app下载安装最新版本2023

  • Usage Data: Data automatically collected when you use the Service (IP address, browser type, device info, pages visited, session duration)

  • Service: 魅影直播app下载安装最新版本2023's website (ocula.tech) and Copywriter platform

  • Data Controller: 魅影直播app下载安装最新版本2023 Ltd - we determine why and how your personal data is processed

  • Data Processor: Third-party companies who process data on our behalf according to our instructions (e.g., Google Cloud, LLM providers, analytics tools)

  • Cookies: Small text files placed on your device by our website to remember preferences and track usage

3. Scope

This Privacy Policy applies to:

  • Visitors to ocula.tech and

  • Users of our products and services (Copywriter platform)

  • Customers receiving onboarding or product update communications

  • Data processed through our AI-powered content generation services

Separate notices apply for:

  • Employees and contractors (Internal HR Policy)

  • Job applicants (Recruitment Privacy Notice)

This policy does NOT cover:

  • Third-party websites linked from our platform

  • Customer data practices (you control how you use generated content)

  • Services provided by our technology partners (covered by their respective policies)

Source of Data:

We collect personal data directly from you or from your organisation when they provide employee information for account creation.

Consent to Processing:

Your organisation has contracted with 魅影直播app下载安装最新版本2023 and authorised account creation for designated users. By logging in and using 魅影直播app下载安装最新版本2023's services, you consent to the data processing practices described in this Privacy Policy, including during our transition to full PECR-compliant consent controls for analytics technologies.

If you have questions about your organisation's agreement with 魅影直播app下载安装最新版本2023, contact your IT administrator or data privacy team. To exercise your individual data rights, email support@ocula.tech.

If you do not agree to these practices, do not log in to the platform.

4. How We Use Your Data

We will never:

  • Sell your data to third parties

  • Use your product content to train AI models for other customers

  • Share your competitive information with other users

  • Send you marketing emails without clear opt-out options

5. AI Data Usage and Processing

We use large language models (LLMs) from OpenAI, Anthropic, Google to generate and evaluate product copy.

Your Data Stays Yours

  • We never use your content to train external AI models

  • Your brand guidelines are never shared with other customers

  • AI providers act as data processors under GDPR-compliant agreements with zero-retention API terms

  • You own 100% of the generated content

Competitive Safeguards

If you're a retailer using 魅影直播app下载安装最新版本2023 alongside competitors who also use 魅影直播app下载安装最新版本2023:

  • Your competitor won't benefit from your brand guidelines

  • Your product descriptions don't inform their AI outputs

  • Zero cross-customer data sharing or learning

  • Each customer's data is logically isolated in our system

No Automated Decision-Making

We do not use automated decision-making that produces legal or similarly significant effects under UK GDPR.

Model Provider Details

Provider Data Retention Privacy Policy Anthropic Zero retention (API terms) OpenAI Zero retention (API terms) Google Zero retention (API terms) DeepSeek Zero retention (API terms)

All providers are contractually bound to process data only for inference and not for model training.

6. Analytics & Monitoring Tools

We use a combination of essential monitoring tools and non-essential analytics tools.

Essential Monitoring (no consent required)

鈿欙笍 Sentry

  • Purpose: Used for error detection, crash diagnostics, and performance monitoring. This is strictly necessary to maintain platform reliability.

  • Data Collected: Error logs, stack traces, performance metrics, browser/device information, and breadcrumb data (user actions preceding an error).

  • Legal basis: Legitimate interests (service stability)

  • Retention: Up to 90 days depending on project settings.

  • Opt-out: Not available

  • Privacy Policy:

Non-Essential Analytics (consent required under UK PECR)

These tools help us understand how the platform is used and improve user experience.

馃Л Microsoft Clarity

  • Purpose: Shows us how people actually use our interface so we can fix confusing spots

  • Data Collected: Session recordings, clickmaps, device type, screen size, browser info, and basic demographic data.

  • Retention: Up to 30 days.

  • Opt-out: Email support@ocula.tech

  • Privacy Policy:

馃搳 Mixpanel

  • Purpose: Tracks which features you use most so we can prioritize improvements that matter

  • Data Collected: Event data, user properties, device information, IP addresses, and behavioural analytics.

  • Retention: Up to 5 years (legacy project created July 2023).

  • Opt-out: Email support@ocula.tech

  • Privacy Policy:

Important notes:

  • All analytics providers act as data processors on 魅影直播app下载安装最新版本2023's behalf

  • They do not sell or share data for advertising purposes

  • Data is used solely to improve 魅影直播app下载安装最新版本2023's product experience

  • You can disable all analytics tracking without affecting core service functionality

Current Status (transitional implementation)

We are implementing consent controls to fully comply with UK PECR requirements.

During this transition:

  • Organisations can request analytics be disabled for all their users before onboarding

  • Individual users can request disablement by emailing support@ocula.tech

  • We will notify all users when self-service consent controls are available

Important: By logging in and using 魅影直播app下载安装最新版本2023 during this transition period, you acknowledge our current analytics practices as described in this policy. If you do not consent, contact support@ocula.tech before using the platform.

7. Cookies

We use cookies and similar technologies to operate our platform and understand how it is used.

Essential Technologies (no consent required)

These technologies are required for the platform to function correctly.

They include authentication, security features, and essential error monitoring (such as Sentry).

These do not require consent under PECR.

Non-Essential Analytics Technologies (consent required under UK PECR)

We also use non-essential analytics technologies (including Microsoft Clarity and Mixpanel) that store or access information on your device, such as identifiers or other client-side data, to understand behaviour and improve usability.

Under UK PECR, these technologies require prior opt-in consent.

Current Status (transition period)

Full consent controls are being implemented to meet UK PECR requirements.

During this transition:

  • Non-essential analytics technologies may be active for users

  • Organisations can request organisation-wide disablement before user onboarding

  • Individual users can request disablement by emailing support@ocula.tech

Important: Continued use of the platform during this transition constitutes acknowledgment of our analytics practices as described in this policy.

Managing Technologies via Your Browser

You may block cookies or other storage technologies using your browser settings.

However, this does not replace the requirement for us to obtain consent for non-essential analytics technologies under PECR.

8. Withdraw Consent

Once consent controls are implemented, users will be able to change their analytics preferences at any time.

Until then, consent withdrawal is handled manually - email support@ocula.tech.

9. Data Retention

Each analytics tool retains data for different periods:

  • Sentry: Up to 90 days

  • Clarity: 30 days

  • Mixpanel: Up to 5 years (legacy project created before September 2025)

Other personal data (e.g., account or billing information) is retained only as long as necessary for the purpose collected, or as required by law.

When no longer needed, data is securely deleted or anonymised.

Specific retention periods:

  • Active accounts: Retained while account is active plus 90 days after last login

  • Product content: Retained while account is active; deleted 90 days after cancellation unless you request immediate deletion

  • Billing records: Retained for 7 years to comply with tax regulations

  • Support tickets: Retained for 3 years for quality assurance and dispute resolution

10. Your Rights

You have full control over your personal data. Depending on your jurisdiction, you can:

  • Access 鈥 Request a copy of your data

  • Rectify 鈥 Correct inaccuracies

  • Delete 鈥 Ask us to erase your data ("right to be forgotten")

  • Restrict 鈥 Limit processing while a dispute is being resolved

  • Portability 鈥 Request an export of your data in machine-readable format (JSON/CSV)

  • Object 鈥 Withdraw consent or object to processing (e.g., analytics or marketing)

  • Complain 鈥 Contact your local data protection authority (e.g., UK ICO at )

馃摡 To exercise your rights, email support@ocula.tech 鈥 we'll respond within 30 days.

No fees apply unless requests are manifestly unfounded or excessive.

11. Data Transfers

Your data may be processed outside your country (for example, in the US).

We ensure appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) for EU/UK to US transfers

  • Data Privacy Framework participation for U.S. vendors (e.g., SendGrid, where applicable)

  • Encryption in transit and at rest for all data transfers

  • Data residency options: EU/UK regions by default; custom options available for enterprise customers

Primary data locations:

  • Product data & generated content: Google Cloud Platform EU regions

  • AI model inference: US-based providers with zero-retention policies

  • Analytics: US and EU processing (varies by provider)

12. Security

We apply industry-standard security practices:

  • TLS 1.3 encryption for all data in transit

  • AES-256 encryption for data at rest

  • Role-based access controls (RBAC) limiting employee access

  • Multi-factor authentication (MFA) available for all accounts

  • Regular security audits and penetration testing

  • Automated security patching and monitoring

  • SOC 2 Type II certification (in progress, expected Q2 2026)

While no system is 100% secure, we continually test and strengthen our defences.

Incident response: In the event of a data breach, we will notify affected users within 72 hours as required by GDPR.

13. Children

Our services are not intended for children under 13, and we do not knowingly collect data from minors.

If you believe your child has provided us data, contact support@ocula.tech and we'll remove it immediately.

14. Updates to this Policy

We may update this Privacy Policy periodically to reflect:

  • Changes in our practices or services

  • New legal requirements

  • Improvements to data protection measures

How we notify you:

  • Material changes: Email notification to all account holders plus 30-day notice period

  • Minor changes: Updated "Last updated" date at the top of this page

  • Your consent: Continued use after changes indicates acceptance

Previous versions of this policy are available upon request at support@ocula.tech.

15. Contact Us

Privacy Inquiries:

馃搂 Email: support@ocula.tech

馃搷 Address: 魅影直播app下载安装最新版本2023 Ltd, Murray House, 4鈥5 Murray Street, Belfast, BT1 6DN, United Kingdom

Response time: Within 5 business days (full resolution within 30 days)

EU Representative: support@ocula.tech

Complaints & Regulators:

  • UK: Information Commissioner's Office (ICO) 鈥

  • EU: Your local data protection authority 鈥

  • California: California Attorney General 鈥

Summary Statement

Your product data is your competitive advantage.

We built 魅影直播app下载安装最新版本2023 to amplify that advantage with AI 鈥 never exploit it.

Document Version: 3.1

Effective Date: November 2025

Previous Version: Available upon request at support@ocula.tech

漏 2025 魅影直播app下载安装最新版本2023 Ltd. All rights reserved.